Terms & Conditions

These terms and conditions apply to the web site. Please read this statement carefully. Use of this site by you shall be deemed to be your acceptance of these terms and conditions.

Kudu may from time to time amend, update or change this web site including these terms and conditions without prior notice.

This site contains of the trademark owned and used by KUDU, protected under national and international laws and are not to be reproduced or copied without the express written permission of kudu.


Privacy and personal information

Kudu strives to ensure that the information contained in this site is accurate and reliable. However, errors may sometimes occur. You should take appropriate steps to verify all information on this site before acting upon it. To the fullest extent permissible pursuant to applicable law, kudu disclaims any warranty or representation of any kind, whether express or implied, as to any matter whatsoever relating to this site, including without limitation the availability of the site. Kudu may from time to time revise the information, services and the resources contained in this site and reserves the right to make such changes without any obligation to notify past, current or prospective visitors.

By entering this site, you acknowledge and agree that the use of this site is at your own risk and to the extent permissible by applicable law, in no circumstances,

Any software is downloaded at your own risk. If you are in any doubt as to the suitability of the software to be downloaded for your computer it is recommended that you obtain specialist advice before downloading it.

Kudu will also not be responsible for the content of any other party advertising or sponsorship that may appear on the site nor for compliance of the same with any laws or regulations.

site also contain other company mark ,any use by you of these marks, names and logos may constitute an infringement of the holders’ rights.

The images, buttons, contents and arrangement and text contained in this site are the exclusive property of kudu and not allowed to copy , distributed, or reproduced or transmitted in any form or by any mean, electronic, mechanical, photocopying, or otherwise, without the prior written permission of kudu. The of the site, including, the designs, text, and content, are proprietary and are protected from copying, imitation, communication, or simulation under domestic and international laws and are not to be reproduced, communicated, displayed, distributed, or transmitted without the express written permission of kudu.

Any unauthorized use of the materials, structure, sequence, arrangement, or design of the site, or trademarks, service marks, or trade dress found within the site may violate civil or criminal laws, including, but not limited to, copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

By visiting the site the user does not acquire or obtain by implication or otherwise, any license or right to use or make additional copies of any materials or information displayed on the site.


Process of Online Ordering

You can place the order as a new guest or an existing guest. Enter your Name, Email address and mobile number You can also give a name to your order here for future reference. If you wish to place order as a new guest, take the following steps - Choose Delivery option if you want to have your meal delivered to a location In restaurant locator select your delivery location from the drop down; fill in the house number and street in last two fields and other data Do not try to give an address which is not mapped in the locator. In such a case we will not be delivering to your address and your order will be cancelled. The address will be stored in your account and next time when you wish to place the order at the same address, you can just select the address or add new address If you have placed an order before, you should choose to order as an existing guest. You have 2 options to log in Mobile number and password. This password was sent to your mail id . You may also use forgot password option. The password will then be send to your registered mail ID.

In restaurant locator select your delivery location from the drop down; fill in the house number and street in last two fields.

Do not try to give an address which is not mapped in the locator. In such a case we will not be delivering to your address and your order will be cancelled. The address will be stored in your account and next time when you wish to place the order at the same address, you can just select the address.

You would now be directed to the Meal selection page where you can choose the meal or sandwiches you wish to order by clicking on it Once you click on any meal or combo, a modal window will open that will allow you to customize your menu item for size, customize You have a choice to add ingredients to the meal which will be charged extra You can remove or replace as per KUDU predefined logic only. The price of your section is displayed on the same page. Click on add more meal or proceed to sides to add this item to cart. Once you have selected a meal or sandwich you can then move to the next step of ordering a side through clicking on side order category or other category.

On the side page you can select sides & beverages, desserts and the quantity and then add to the basket.


Warranty disclaimer

You agree that your use of the website shall be at your sole risk. To the fullest extent permitted by law, kudu , in connection with the website and your use thereof .kudu makes no warranties or representations about the accuracy or completeness of the website content or the content of any sites linked to this website and assumes no liability or responsibility for any (1) errors, mistakes, or inaccuracies of content (2) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (iv) any interruption or cessation of transmission to or from our website, (iv) any bugs, viruses, Trojan horses, or the like which may be transmitted to or through our website by any third party, and/or (v) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the kudu website. kudu does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the kudu website or any hyperlinked website or featured in any banner or other advertising, and kudu will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services. As with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.


General

You agree that any cause of action arising out of or related to the kudu website must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.


Currency, Method and Time limits for Payment

Currency of Payment:

Our standard currency for order/s made via www.kudu.com.sa website is Saudi Riyals (SAR)

Method of Payment:

Payment methods will be by SADAD, debit card or credit card. Additional Fees may be applied for each of the payment methods at our discretion, for order made using a credit card.

Time Limits for Payment

Charges plus all Taxes, Fees and other charges must be paid in full before an Order is confirmed. If at the time of making the order, such sums have not been paid in full or your credit card is declined we shall have the right to cancel the Order at any time without the least liability and without need to inform you.


Refunds of Charges, Taxes and Fees

Where a refund is payable in accordance with these Terms and Conditions of KUDU’s Regulations; refund of the charges for your Order, or any unused part of it and any taxes, fees and other charges, as applicable shall be made by us.

Unless we state otherwise, we will only make a refund either to the customer named on the order ticket or to the person who paid for the Order. If you claim a refund, you must prove that you are the Customer named on the order ticket or, if this applies, the person who paid for the order. Refunds will be made direct to Cardholder.

Delays and Cancellations by KUDU

We shall always exert our best efforts to make your order complete as per our scheduled delivery; however, we may delay or cancel your order where we reasonably consider this to be justified by circumstances beyond our control or for reasons of safety, security, operational or commercial reasons. We shall not be liable for any losses or consequential damages whatsoever occasioned by such potential delay. We shall only be liable for damage or loss occasioned by delay within the limits prescribed by applicable laws and conventions. We shall not be liable for damage or loss occasioned by delay where we can reasonably prove that we and/or our employees adopted measures that were reasonable to avoid alleged damage or that in that case it was impossible to adopt such measures.